Frequently Asked Questions
Everything you need to know about your Intimate Rose shopping experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. We recommend taking your measurements with a soft tape measure and comparing them to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for most items. Due to the personal nature of our products, items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you offer discreet packaging?
Yes, we value your privacy. All orders are shipped in plain, unmarked mailers or boxes with a neutral return address that does not mention the store name.
How should I care for my Intimate Rose garments?
To maintain the quality of our delicate fabrics, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid ironing or using bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.